How Can I Convert My Customers to REHAU Windows?

You’re looking to switch window profile house, but you’re worried about how to bring your customers with you. Maybe they’ve got questions about increased prices, product quality or what working with REHAU looks like.

Your customers are the priority and switching can be a big change. But we also know how to bring customers on this journey with you for lasting success. Stocking REHAU products brings peace of mind, not problems.

Here, we’ll run through the top three ways you can win over hesitant customers.

Prioritise quality and reputation

To solidify your place in the market, you need to be stocking a quality product.

Like us, you’ll understand the importance of brand equity in this industry. When it comes to products, you want yours to be the best and you want the backing of a brand with a rich heritage and reputation to make your mark in a competitive market.

Building your business hasn’t come easy, and strengthening your position depends on reinforcing trust, reliability, and reputation.

Your installers will also appreciate a quality product that makes their job easier and increases their customer satisfaction.

The REHAU name is well known among the trade and has a rich history that you can share with your installers. Our German engineering heritage goes beyond windows, with our teams working in aerospace, the automotive industry and many more sectors.

Our craftsmanship has placed our products in industries where only the best will do, and our window profiles are no exception.

This focus on quality is why we ensure all our fabricators follow the recognised Kitemark License process and are audited regularly by the REHAU service engineer team.

Our products are also tested to PAS24 for security, fully weather tested, and meet British Standard Certification for the fabrication of windows so you can pass on our guarantees to your installers.

You can read more about ours and our fabricator’s accreditations here.

When you switch window profile house to REHAU, your installers not only get a product tested to the highest standards, but they get to work with you, a fully compliant fabricator who is regularly inspected by our engineers.

Your customers also get access to the range of REHAU add-ons which use the latest tech to keep them ahead of the game.

Highlight added-value services

We understand that competition is tougher than ever and supplying a top-quality window with good margin is becoming harder to achieve. But premium products come at a premium price, and our team is here to explain the sales opportunities you and your customers will benefit from when stocking REHAU.

Use a premium brand to your advantage. Customers will be interested to understand more about the quality, costs, and our range of added-value services, such as Window.ID, which they will be able to access.

These are all key selling points fitters can share with their customers that will provide opportunities for growth. Add-ons are something your customers will naturally be excited to hear more about. For trade customers, it’s another service they can offer and is a sure-fire way to increase and expand their customer base.

The REHAU combination of product quality and rich heritage has made the process of switching existing customers rewarding for fabricators.

But don’t just take it from us. Keep reading to find out how one of our fabricators found the switch.

Point out success stories

Our team can help you explain the window of opportunity available to your customers when switching profile house.

Though hearing it directly from likeminded fabricators is easier.

See our case studies for first-hand experience of what switching to REHAU means for customers.